WHY US?

UPPER EXTREMITY EXPERTS
With over 20 years treating the upper limb, our hand specialist provides top-quality solutions, no matter how simple or how complex the problem is.

CONVENIENT
We provide 3 visit options: clinic, online and on-site. After hours and weekend visits may be arranged in advance. We offer expert care when you need it, saving you time!

PATIENT-CENTERED
We treat one person at a time with tailor made strategies to achieve the outcomes you want. We get to know each patient’s unique needs and provide the highest level of skilled care, explaining things in words everyone can understand.
WE PROVIDE TREATMENT ANYWHERE

CLINIC
Authentic Hand Therapy, LLC is conveniently located at 724 S Central Ave Ste 107, Medford, OR 97501.
ONLINE THERAPY
In today’s fast-paced world, it’s difficult to make time for self-care. We offer virtual visits on a private video connection. We also offer home program reminder texts.


ON - SITE
People are busier than ever. Not everyone has access to child care, reliable transportation, or the ability to leave work midday--making it challenging to arrive on time for medical appointments. We offer a way to attend 100% of your OT appointments for the best possible outcomes.
HAND THERAPIST BIO

HEIDI WILLS
-OCCUPATIONAL THERAPIST,
CERTIFIED HAND THERAPIST
"I'll help you get back to your desired lifestyle using a personalized care plan, catering to what's important to you. I'll support you with a steady dose of encouragement, infused with a sense of humor!"
Heidi Wills is a Certified Hand Therapist and Occupational Therapist with 20 years of experience in physical rehabilitation.
She graduated with a Bachelor's Degree in Occupational Therapy from Western Michigan University in June 2000 and treated industrial injuries in Lower Michigan until 2006 when she left to work coast to coast as a traveling hand therapist. She's worked with dozens of excellent surgeons and saw a diverse variety of hand and arm injuries.
In Northeastern Wyoming she frequently saw injuries from the oil fields and coal mines, ranching, and rodeo: think crush injuries, fingertip amputations, burns, elbow and shoulder surgeries. Maine's outdoor enthusiasts brought injuries from extreme river sports and fish and game work. Southern Maryland injuries came in the form of injured military men and women: digit transplants, grafts, and complex fractures. Along with Michigan's long, cold winters came numerous slip and falls resulting in wrist and elbow fractures and ligament tears; the "Big 3" auto companies were a consistent source of repetitive strain disorders and traumatic industrial accidents. The locals and visitors to Aspen's X-Games and World Cup participants needed custom splints under their gloves or molded around ski poles to stay competitive after an injury during a race. But the locals and visitors showed her that Colorado isn't all skier's thumbs and wrist fractures: Locals of Nordic descent with Dupuytren's Disease, arthritic 80-somethings who weren't ready to retire their yoga mats, and plenty of tendon repairs ended up in her treatment room.
Here in Southern Oregon, people want their hands and arms to stay flexible and strong to enjoy their retirement years fishing, digging in the garden, golfing, riding bikes, and tinkering in the garage. Working folks want to roll up their sleeves and get back on the job. Athletes want to hurry back to the gym or the playing field. Musicians want to make music.
After working around the country with various medical systems, renowned surgeons and through 20 years of medical advancements and social changes, she’s realized the value of hearing patients' fears and patiently working through their concerns, even when it takes extra time.
“Taking time to explain the treatment process is one of the most overlooked ways to help patients move through their limitations. Therapy can be intimidating, especially for first-timers. By explaining their condition and the treatment process in words they can understand helps people to relax and feel comfortable asking questions. Knowing someone is listening gives them back the reigns during times when they might feel helpless. It improves their opportunity for success."